Responsibility to Our Patrons
Sports-ways247.com Sportsbook values its customers and is proud to be chosen as their race and sports book provider.
The company’s responsible gaming program focuses on the social impact of gambling upholding the following three conventions to:
- Prevent problem gambling
- Prevent underage gambling
- Ensure gambling is conducted in a fair and open way
We recognize that for a small portion of our customers wagering may lead to negative consequences in other areas of their life. Sports-ways247.com Sportsbook encourages responsible gaming for its patrons and employees. For our patrons, we achieve this by offering limit-setting and cool-off capabilities, making problem gambling resources available in all sports books and online, and offering assistance with self-exclusion both in-house and in local jurisdictions. For employees, we offer annual mandatory training for our ticket writers, customer service staff and corporate employees, and we proudly support and participate in industry-wide responsible gaming awareness events such as Problem Gambling Awareness Month sponsored by the National Council on Problem Gambling and Responsible Gaming Education Month sponsored by the American Gaming Association.
Warning signs of problem gambling can include:
- Losing time from work, school, or family due to betting
- Repeatedly failed in attempts to stop or to control betting
- Borrowing money to gamble or pay betting debts
- Betting to escape worry or trouble
- Neglecting the care of one’s self or family in order to bet
- Lying about the amount of time or money spent on betting
- Selling or pawning personal possessions to get money to bet
- Having feelings of hopelessness, depression, or suicide as a result of betting
If you or someone you know is experiencing any of these warning signs, we encourage you to learn your problem gambling risk level by taking a Gambling Risk Test.
Limit Setting
Sports-ways247.com Sportsbook empowers its customers by offering them several jurisdictionally-based limit options to enjoy their gaming experience responsibly.
Each of the following responsible gaming options may be available for players. Customers may use as many of the available options as they choose.
Deposit Limit – Ability to set a maximum deposit limit for a selected time frame: daily, weekly, or monthly.
Spending Limit – Set a maximum bet spend for a selected time frame: daily, weekly, or monthly.
Daily Time Limit – Set the maximum time (measured in hours) that can be spent on an internet gaming system.
Cool Off Time Limit – Select when to take a break from a personal account from 3-30 days.
Self-Exclusion
Sports-ways247.com Sportsbook customers can self-exclude from further wagering for a minimum of twelve (12) months if they feel they have or may be at risk of developing gambling-related problems. Customers may exclude directly through a sports book or by mailing in a notarized Sports-ways247.com Sportsbook Self-Exclusion form found here. Once self-excluded, the customer will be banned by Sports-ways247.com Sportsbook in the local jurisdiction.
At the completion of one’s Self-Exclusion period, the customer may reinstate by submitting a reinstatement form found here.
Please send Self-Exclusion and Reinstatement forms to:Sports-ways247.com Digital Marketing Department
6325 S. Rainbow Blvd., Suite 100
Las Vegas, NV 89118
Opt-Out Program
Upon request, a customer may opt-out of receiving marketing communications including SMS messaging from Sports-ways247.com Sportsbook by emailing responsiblegaming@Sports-ways247.comsportsbook.com, or marketing@williamhill.us, or by calling (855) 474-0606.
Customers may also write to us at:Sports-ways247.com Digital Marketing Department
6325 S. Rainbow Blvd., Suite 100
Las Vegas, NV 89118
Commitment to Preventing Underage Gambling
A core aspect of Sports-ways247.com Sportsbook’s Responsible Gaming program is the prevention of underage gambling. In its retail environment, Sports-ways247.com Sportsbook staff maintains a commitment to enforce the company-wide “Under 30 Challenge” which states that all persons who look under the age of 30 will have their I.D.’s checked for proof of birthdate. Further, Sports-ways247.com Sportsbook staff ensures that signage is posted reinforcing that all customers must be of the legal gambling age or older. Customers must use either a valid driver’s license, state ID, passport, or military ID to wager at a Sports-ways247.com Sportsbook. If a person claims to be over the legal age but is unable to provide ID upon claiming a wager, Sports-ways247.com Sportsbook will ask the customer to leave and return with ID so payment/credit can be made. Finally, should an adult try to enter a sports book with a child, infant, or anyone under the legal gambling age for the jurisdiction, they will be asked to leave immediately being informed that regardless of age, anyone who is under the legal gambling age is prohibited. Further, it is unlawful for any individual who is under the legal gambling age or is noticeably intoxicated or impaired to engage in sports wagering. Security at the gaming entity will also be notified.
With regard to the Sports-ways247.com Sporstbook mobile app, the company will verify a customer’s identity using a third-party Know Your Customer (KYC) process. If data is validated and the customer is confirmed to not be on a self-exclusion list and is over the legal age to gamble in that jurisdiction, the account set up is approved. If the KYC process fails to validate the customer, an alert message is sent to Sports-ways247.com Sportsbook’s customer service team who will contact the requesting customer to provide the necessary information to validate identity, etcetera.
Sports-ways247.com Sportsbook also encourages parents and other concerned adults to talk to kids early:
Begin a meaningful dialogue about the risks of gambling. It’s never too early to start the conversation about gambling and its risks. By opening a dialogue, you can help ensure that kids are better prepared to make responsible choices now and throughout their lives.
Keep your login information safe:
Ensure that your account information is secure. Parents and other concerned adults should be mindful of the possibility that kids can access their accounts and passwords or use credit cards and personal information to create a fraudulent account.
Consider downloading computer safeguards:
While content control tools may have their limitations, software is available that may block access to online gambling sites.
What are the warning signs that kids may be gambling?
They may:
- Have friends who gamble regularly
- Be obsessed with the results of professional sports
- Lie or be secretive about gambling activities
- Borrow or take money from others to gamble
- Take money or possessions from the house
- Have a loss of interest in social activities and general dissatisfaction
- Show unjustified euphoria alternating with moments of sadness and loneliness
- Drop in school performance
- Display signs of apathy or nervousness when they cannot be in front of a computer
If parents have immediate concerns about kids and gambling, there is help available by calling the National Problem Gambling Helpline 1-800-GAMBLER (1-800-426-2573) or by visiting the International Center for Responsible Gaming.
Partners in Responsible Gaming
Sports-ways247.com Sportsbook proudly supports and partners with national and globally respected organizations dealing with responsible gambling research, advocacy, education, and awareness:
Copyright © 2020 American Wagering, Inc. All Rights Reserved.
Must be 21 Or Older To Gamble. Know When to Stop®. Responsible Gaming is Our Business.® If you or someone you know has a gambling problem and needs help, call 1-800-GAMBLER (1-800-426-2573).
Sports-ways247.com Sportsbook is committed to responsible gaming, the prevention of underage gambling, and supporting problem gambling awareness and education programs. Only customers who meet the legal wagering age will be permitted to wager.
